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We have an exciting role within our Visitor Services team – engaged in the delivery of a world class experience for visitors attending events, programs and exhibitions at ACMI – for a Visitor Services Supervisor with a ticketing focus area. This is an opportunity to utilise your interpersonal, technical and customer service skills in a dynamic and exciting arts and culture environment at the world’s leading moving image museum.

We are looking for an experienced Visitor Services Supervisor with highly developed communication skills and a demonstrated history in ticketing, to join our small team of five Supervisors. Primarily responsible for coordinating and supervising a team of Visitor Services staff and volunteers, each Visitor Services Supervisor is responsible for differing areas of operations at ACMI, and this position is one of two that have a dedicated focus on ticketing.

While supervising all VS staff rostered at ACMI, the VSS – Ticketing is also responsible for building a high volume of events in Tessitura (ACMI’s CRM & Ticketing system) for both internal and external programs and liaising with a range of stakeholders to ensure delivery is timely. The ticketing supervisors support the ticketing team of VSOs with technical advice and assistance and provide development and training for this small team.

This Grade 3 role is offered on a part time basis of 0.8 FTE on a rotating roster basis that includes evening and weekend work.

To apply for this great opportunity, click ‘Apply Now’ (below) and follow the online application process. Applicants should provide a 500 word response demonstrating their ability to meet the requirements of the role outlined within the position description and be submitted together with a brief resume.

Interviews will be held: 25 January 2018

For more information or to apply visit the CMI website.