Leading Museums, Museum Leaders

Systems Delivery Coordinator – MoAD

Closing date:   August 17, 2022
Institution:   Museum of Australian Democracy - Old Parliament House
Salary:   $80,953 to $93,208
Employment status:   Full-time, ongoing
Location :   Parkes ACT
Contact name:   Mark de Rooij, 6270 8161
Contact email:   Not supplied yet.

Sitting in the Digital Engagement & IT section, the Web & IT team is responsible for the delivery of whole of agency digital projects, coordinating ICT needs, and general IT support for MoAD. The Systems Delivery Coordinator will work with business representatives, internal and external stakeholders, and team members to successfully deliver digital projects and achieve results. The position must ensure that digital systems are delivered in a way that supports and promotes MoAD’s strategic objectives. Based on the needs of the agency, the Systems Delivery Coordinator will also suggest relevant digital solutions and drive implementation.

In addition to delivering projects, the Systems Delivery Coordinator is responsible for the drafting of the Policies and Procedures which define the Museum’s standard IT operating procedures and environment. These policies must be drafted by taking account of the Museum’s broader governance framework, and the requirements of external rules and regulations.

When performing their duties, the Systems Delivery Coordinator will be required to apply a working knowledge of the Information Security Manual and Protective Security Policy Framework. They will also be comfortable working collaboratively with a range of stakeholders and responsive to their different work styles and needs.

The key duties of the position include:

Under the broad supervision of EL1 Manager Web & IT, the Systems Delivery Coordinator will:

  • Coordinate the delivery of whole of agency digital projects, including the scoping, planning, implementation, and maintenance of digital projects.
  • Gather and investigate information from diverse sources to identify risks and opportunities as they pertain to system development, and report on findings to both the Project and ICT Steering Committees.
  • Manage the Museum’s platform strategy, and monitor whole of agency compliance with system implementation policies and procedures
  • Support business owners to ensure they are well-informed of their obligations under MoAD’s ICT framework.
  • Conduct self-directed research to identify business needs, and suggest relevant digital solutions, considering a range of ideas and viewpoints.
  • Develop policies and procedures relating to MoAD’s IT environment which define standard operating procedures.
  • Manage procurements and supplier relationships to ensure projects are delivered in a timely manner.


To be successful in this role you will need to demonstrate:

  • Experience in coordinating the design and delivery of digital systems that span several business units, while managing competing priorities.
  • Experience working with and configuring a range of digital systems, including Business Intelligence Platforms, Digital Asset Management Systems, Electronic Document and Record Management Systems, and Customer Relationship Management Systems.
  • Experience with the government procurement processes and the ability to manage digital procurements and contracts, considering the Commonwealth Procurement Rules, Information Security Manual, and agency procurement policies and procedures.
  • Experience in risk management, including identifying, assessing, and controlling  risks relevant to your work area.
  • The ability to work effectively with diverse teams made up of both technical staff and business users, while taking personal responsibility for the completion of work within defined timeframes and quality requirements.
  • Excellent written and oral communication skills, and the ability to communicate complex information in an audience appropriate way.
  • Experience working with the following systems is desirable but not mandatory:
    – Salesforce
    – Drupal
    – Piction Digital Asset Management System
    – Microsoft 365
    – K-EMU Collection Management System


To be eligible for employment with the Museum of Australian Democracy, the successful applicant will be subject to the following conditions:

  • Citizenship – To be eligible for employment with MoAD, applicants must be an Australian Citizen.
  • Security Clearance – The successful applicant will be required to undergo and maintain a security clearance at the baseline level.


The Museum of Australian Democracy (MoAD) prides itself on promoting diversity and inclusion within the organisation, and as such encourages applications from the diverse Australian community. This includes Aboriginal and Torres Strait Islander people, people that identify as having a disability, people of all ages, people that identify as belonging to the LGBTIQ+ community and those from culturally and linguistically diverse backgrounds.

MoAD accommodates requests for reasonable adjustment for people with disabilities to participate in an interview. Including, offering onsite tours to potential employees before their interviews to gauge any possible access barriers and to comfortably see staff spaces before committing to interview or the job position. Please indicate this in your coversheet or contact the recruitment officer on 6270 8118.

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
For more information or to apply visit: APSJobs.

The Council of Australasian Museum Directors cannot take responsibility for the accuracy of the information given in the Positions Vacant listings. Please click through to the website of the museum advertising the position to check details and seek updates.
Council of Australasian Museum Directors c/o Mr Brian Oldman, South Australian Museum PO Box 234 Adelaide, South Australia 5001 Australia, © CAMD 2022
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