VX Guide
ACMI is the museum of screen culture. Navigate the universe of film, TV, videogames and art with us. ACMI celebrates the wonder and power of the world’s most democratic artform – fostering the next generation of makers, players and watchers. ACMI’s vibrant calendar of exhibitions, screenings, commissions, festivals, and industry and education programs explore the stories, technologies and artists that create our shared screen culture.
In June 2022, ACMI will open Light: Works from Tate’s Collection, an exhibition curated by Tate in the UK and drawn from their prestigious collection. Light brings opportunities for you to join ACMI’s Visitor Experience (VX) team on a casual basis in one of the following specialist workgroups.
- VX Guide – Exhibition: in this role you will perform gallery invigilation, deliver talks, tours and introductions to visiting groups as required.
- VX Guide – Ticketing: in this role you will sell tickets to ACMI’s films and exhibitions as well as process memberships and gift vouchers.
- VX Guide – Retail: in this role you will work in the ACMI Shop responding to customer enquiries (in person, online and over the phone), merchandising product and carrying out stock control.
ACMI’s VX Guides provide a consistently exceptional visitor experience and may also be required to work in other areas of VX operations outside of their specialty.
Our ideal team member will have experience in delivering high quality customer service within a museum/gallery context, with a focus on one or more of the three specialist areas detailed above. You will have strong communication and interpersonal skills, with the ability to engage visitors by presenting a working knowledge of exhibition concepts to enhance their experience. If you are a motivated team player, who thrives in an environment of high visitor volumes, then this is the role for you.
If successful, you can expect to become part of a talented, committed and creative team of people with a passion for screen culture. This casual Grade 2 role is offered with a casual hourly rate of $34.95 plus allowances. ACMI is looking for flexible team members who are available to work weekdays, weekends and/or evenings. A current Victorian Working with Children Check is required for successful applicants.
To apply follow the online application process, submit your resume and a brief video (2 minutes or less) introducing yourself, outlining why you’re interested in the role and why you consider yourself a strong candidate. Include the link for your video in the online application form (we recommend using the video sharing platform loom.com to create this).
Please note interviews will be held on Monday 09, Tuesday 10 and Wednesday 11 May 2022.
ACMI is a child safe workplace and actively promotes the safety, wellbeing and inclusion of all children from all backgrounds. ACMI is an equal opportunity employer, committed to building an inclusive workplace that supports diverse thinking and innovation. ACMI encourages applications from First Nations People, people of culturally diverse backgrounds, people with disabilities, people from the LGBTIQA+ community and all sectors of the community. Please contact us at [email protected] or 03 8663 2200 to discuss making adjustments to the recruitment process for your accessibility requirements.
For on-site roles the successful candidate will need to provide their vaccination information in accordance with the government’s Mandatory Vaccination Directions. Please speak to us if you have any questions about this based on your individual circumstances. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
