Gareth Harris, Cultural organisations warn UK government of ‘crippling’ changes to membership legislation, The Art Newspaper, 29 August 2025
The heads of the Victoria and Albert Museum and the National Trust UK say the changes could seriously impact lucrative membership schemes.
The heads of the Victoria and Albert Museum, the National Trust UK and, according to The Times, the Tate, have warned the UK government that new consumer legislation could sabotage their lucrative membership schemes.
The UK-wide Digital Markets, Competition and Consumers Act (DMCCA) allows consumers a two-week “cooling-off” period during which they can cancel organisational memberships and receive a full refund. The act, which received royal assent under the previous Conservative government, is due to come into force next year.