About the Role
Step into a key managerial role at the Australian Museum, you will play a pivotal part in managing security and emergency management functions across the Museum’s iconic site. The Manager. Security Operations is responsible for the implementation of operational security protocols and emergency functions at the Australian Museum to ensure a safe and secure site. This role develops and implements security plans, procedures and resources, taking into consideration infrastructure, staff, events, business partners, patrons and members of the public.
The role reports to the Head of Security and provides operational and strategic support.
The role is predominantly Monday to Friday during core business hours. However, flexibility to work evenings and/or weekends will be required for events and other occasions as needed.
Employment Status:
- Grade Clerk 9/10
- Fixed-term, up to 12 months with potential for extension
- Full-time, 35 hours per week
About you
We are seeking an ethical and honest leader with a genuine passion for security excellence. You are driven, hands-on and strategic, equally comfortable implementing process improvements as you are in developing long-term operational vision. You are process-driven and innovative, bringing fresh thinking to enhance security operations while maintaining rigorous standards and compliance with regulations. Your integrity and commitment to excellence will set the tone for the Security team and contribute to a culture of continuous improvement and best practice. If you’re looking to take on higher-grade duties and make a meaningful impact within a major cultural institution, we’d love to hear from you.
Key knowledge and experience
- Minimum 10 years operational security experience in control room supervision, emergency management, and risk assessments across public venues, including large-scale events and VIP protection.
- Technical expertise in electronic security systems, fire detection, CCTV, advanced alarm technologies, and emergency management systems aligned with museum standards and NSW Security Industry Act 1997 requirements.
- Team leadership and training delivery including planning and supporting security and operational stakeholder training programs, with demonstrated ability to develop and lead security management teams.
- Operational procedures and documentation including incident reporting, investigation, intelligence analysis, procedure writing, and policy development for security operations.
- Security services management with proven skills in contract management, crowd management coordination, and resource planning for exhibitions, events, and emergency response situations.
- Cert IV in Security and Risk Management and Cert IV Training and Assessment (desirable); strong business writing skills and negotiation capabilities.
Essential requirements
- Possession of relevant security licences for NSW including 1AE, capable of achieving 2ABCD.
- A satisfactory Working with Children Check (WWCC).
- Flexibility and willingness to work irregular hours in support of 24/7 evolving security and crisis events.