Passionate about customer service with a strong background in bookings and ticketing systems? We are looking for a motivated and collaborative Booking Services Manager who can lead the development and management of bookings and ticketing services across the organisation. You will be joining a customer focused, professional and dynamic team that supports MHNSW to achieve its goals.
What the opportunity is:
- Employment with Museums of History NSW, NSW Department of Enterprise, Investment and Trade.
- Clerk Grade 7/8 – $126,222. Package includes salary ($101,947 – $112,849), employer’s contribution to superannuation and annual leave loading.
- Full-time ongoing employment
- The role will work across the Sydney area.
What we do
MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.
We have an exciting opportunity for you to join us at MHNSW!
What you’ll do with us
This role will manage and lead booking services across Museums of History NSW to ensure the delivery of exceptional customer service to all customers, visitors and members.
For more information on the role contact Karen Rivera, Head, Audience & Marketing Programming, Production & Audience on 02 8239 2476.
Click here for the role description.
What you need to do to apply
To apply you will need to submit the following:
- A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role
- Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter, and
- A current resume listing two referees
Also note:
- To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role. All successful candidates will be required to undergo a criminal record check with NSW Police.
- If you are speech or hearing impaired, have access requirements that require reasonable adjustment in the assessment process, or require access to information about this vacancy in a different format, please call the Head of People & Culture on 02 8239 2366.
- A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
What the essential requirements of the role are
- 3 to 5 years’ experience leading bookings services within a busy multifaceted environment.
- Knowledge of and experience working with systems such as Tessitura, Ungerboeck and Time Target.
- Possession of a valid NSW drivers’ licence.
- Willingness to work across and ability to travel to multiple work locations.
For more information and to apply visit: JobsNSW.
