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Australia’s largest public museum organization is seeking people who are committed to customer service and enjoy helping people have the best possible experience in a fun learning environment. The primary responsibility of the Customer Service role and one of the public faces of the organization is to welcome and orientate visitors, provide duty of care and memorable experiences to visitors, process tickets and help usher education, special interest and tourism groups. The successful applicant will have demonstrated an ability to engage with people, be competent with point of sale equipment and be able to work well in a fast paced environment.

We have an exciting new opportunity within our Film Programs Team for an experienced administration professional to join ACMI supporting the delivery of our Film Programs.  The Film Programs team delivers a vibrant year round program of screenings and events which celebrate film, television and the moving image across the spectrum, with a program that spans the niche to the classic and to the mainstream across our two state-of- the- art cinemas.

This role is an opportunity to showcase your extensive background as an administrative all-rounder coupled with budget management, event programming administration, travel, and reporting experience. You will be an exceptional communicator across all mediums including stakeholder management and written communication as well as working collaboratively across the business to ensure efficient cinema utilisation.  To be successful in this role you’ll be an ambitious multi-tasker with proven experience in maintaining information using a Management Booking System and database management experience. Experience in Tessitura and/or EBMS would be highly advantageous.

This Grade 3.1 role is available on a full time ongoing basis.

Please note a current Working with Children Check is a requirement of this position.

Interviews will be held: 17 November 2017

For more information or to apply visit the ACMI website.