The Sovereign Hill Museums Association is a not-for profit community-based organisation that includes: Sovereign Hill Outdoor Museum, Sovereign Hill Hotel, AURA and Narmbool and soon to be opened Australian Centre for Rare Trades and Arts and the Australian Centre for Gold Rush Collections. It cares for a nationally and internationally significant collection of over 150,000 objects and protects the tangible and intangible cultural heritage of the Victorian gold rush.
We are an Australian tourism icon that attracts some 500,000 visitors annually. The Outdoor Museum is internationally renowned as a living museum featuring rare trades, and programs and experiences that interpret a pivotal point in Australia’s history. In all, some 350 staff work to bring our gold-rush story to life. They are supported by over 250 volunteers.
We are seeking new casual team members to join our team of Customer Service Officers (Retail) at Sovereign Hill. The Customer Service Officer, Retail is responsible for engaging and assisting visitors with enquiries, purchasing decisions and processing sales transactions across the retail outlets both internal and external to the Museum. Working as part of a team, you will be responsible for preparing the retail outlet for daily operations, the processing of visitor transactions and general customer service. This exciting opportunity will see the successful candidates working across various Retail operations within the Museum.
To be successful in this role, you should have:
- Experience within a customer service or retail in environment
- Good communications skills, and an outgoing personality
- Excellent cash handing and P.O.S. Skills
- Excellent customer service skills
- Ability to work across flexible rosters including weekends, public holidays and school holidays
This is an exciting opportunity to become a part of the great team at Sovereign Hill!
Sovereign Hill welcomes, encourages and endorses applications from diverse backgrounds and provides equal opportunities to all who wish to apply.
For more information or to apply visit the Sovereign Hill website.
