Position Description
The Digital Content Manager is responsible for delivering digital experiences that engage Museum users both onsite and online.
The Manager will:
- lead an innovative and productive web, social media and digital projects team
- plan content across multiple channels creating deep user engagement and building the Museum’s community through audience analysis and user experience research
- manage budgets and resources to complete projects
- collaborate with stakeholders in Exhibitions and Curatorial to create rich media experiences onsite and online
- liaise with stakeholders throughout the Museum regarding content and development projects
- ensure the website and multimedia outputs meet high standards in writing, design, and discoverability and comply with legal requirements in the areas such as accessibility, copyright and privacy
- ensure that he/she has sufficient supervision, instruction and equipment to undertake his/her work safely and that employees are provided with sufficient supervision, instruction and equipment to enable them to perform their duties safely.
Selection criteria
Applicants must respond to each of the following selection criteria in their application:
- Demonstrated experience in managing a website and social media team as a strategic corporate communications tool including content strategy, user experience and iterative development.
- Demonstrated experience establishing creative, multi-disciplinary teams, including staff, contractors and suppliers, to deliver user-focused digital products and solutions.
- Demonstrated effectiveness in managing projects with a range of internal and external stakeholders.
- Experience in managing and reporting on budgets, contracts, project plans and key deliverables.
- Demonstrated ability to engage stakeholders to produce quality content and build digital skills appropriate to the organisation’s goals.
- A thorough practical knowledge of current website, social media and multimedia technologies and trends. Experience in the use of such technologies within a cultural institution.
Applications should include contact details for two referees.
Eligibility
To be eligible to apply for this vacancy, applicants must:
- be an Australian Citizen;
- undergo a number of pre-employment checks, which includes a police records check.
Ready to apply?
Visit http://www.nma.gov.au/about_us/employment and apply online.
