The Museum has an exciting opportunity for a professional to join the agency as a Digital Technical Officer in the Digital team. The officer will be responsible for technical production and support for the Museum’s MySource Matrix web content management system (CMS) and other digital systems such as the Museum’s audio tour platform WordPress blogs and digital object labels. This will include undertaking a range of technical tasks including updating design templates, developing basic CMS functionality that meets user needs, best practice, security and accessibility standards, making cascading style sheets (CSS) updates and testing and deploying updates. The officer will coordinate more complex updates with external contractors and internal IT staff, as required. While this is not a developer role, it is expected the officer will have the capacity to undertake basic front-end development of functions in the web CMS and across other digital products. The officer will coordinate system software upgrades and be the main point of contact for troubleshooting technical issues, working closely with internal IT staff and external contractors.
The officer will scope and develop new website functionality and other digital projects in consultation with the Digital team, other Museum staff and external contractors. They will prepare technical documentation including functional and build specifications for digital projects and maintain technical and user documentation for the web CMS and other systems. The officer is responsible for maintaining the Museum’s website analytics and generating reports and statistical analysis to inform future development and for reporting purposes. They also develop and implement search engine optimisation (SEO) and site search strategies for ongoing improvement. The role may at times include the supervision of other technical staff.
The key duties of the position include:
The successful candidate will have strong technical and troubleshooting skills and take initiative to develop new projects and propose solutions. They will have good awareness of industry-wide changes and be proactive in assessing the impact on Museum business. The successful candidate will have excellent documentation skills and be able to analyse web and digital analytics to assess the Museum’s performance and to help inform future projects. The candidate will be a self-starter and work well with limited direction, reporting on progress at key milestones. The candidate will have good judgement in assessing technical risk and on when to seek advice from management or other specialists. The candidate will work well in a cross-disciplinary team environment and enjoy working in an open and collaborative way with colleagues.
Notes
Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The National Museum of Australia is an equal employment opportunity workplace.
The National Museum of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice.
This recruitment process may be used to fill other non-ongoing similar roles.
For more information or to apply visit: APSJobs.
