Knowledge and Skills
- Previous experience within a tourism, customer service or retail environment is essential
- Previous experience working on BOSC or Management position is essential
- Good articulation and the confidence to address large groups of people
- Presenting/Public Speaking/Interpreting is essential
- High level of problem resolution and complaint handling
- Excellent customer service skills
- Good communications skills, an outgoing personality and a genuine orientation to people
- Demonstrated retail and cash handling skills
- Excellent organisation skills with the ability to work on several tasks at same time
- Ability to lead and motive a team
- Ability to work across flexible evening rosters including weekends, public holidays and school holidays
- A passion for Sovereign Hill with the ability to interpret history
- Self motivated and able to work within time constraints
For more information or to apply visit the website.