Engagement Assistant – WAM
|Closing date:||Not supplied yet.|
|Institution:||Western Australian Museum|
|Salary:||Level 2, PS CSA Agreement 2022, $34.40 - $37.00 per hour (+ 25% casual loading)|
|Employment status:||Casual. This recruitment process is for a 12-month casual pool.|
|Contact name:||Carleen Ryder, Operations Manager, 0448 369 681|
The Department recognises Aboriginality as a genuine qualification for this position under 50D of the Equal Opportunity Act 1984. To apply you must be of Aboriginal or Torres Strait Islander (ATSI) descent, identify as ATSI, and be recognised as such by the ATSI community.
The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.
About the role
The Engagement Assistant’s primary purpose is to enhance Gwoonwardu Mia’s public profile through the delivery of high-quality customer service and positive interaction with the public.
This position is responsible for presenting/facilitating a range of educational and interpretive experiences to diverse audiences including school groups, the general public, and special interest groups.
This role also provides a retail and merchandise service to visitors as well as supporting the Artist in Residence program.
We are looking for an outgoing, self-motivated individual who loves working with the public, in a positive team environment, enjoys a challenge, and wants to make a positive difference in their community.
The successful applicant will be expected to:
- Present/facilitate a range of engaging, fun, educational, and interactive experiences for diverse audiences both onsite and offsite where required.
- Work as a member of the Gwoonwardu Mia team to ensure effective delivery of existing programs, including after-hours and weekends.
- Assist with the development and implementation of programs where required.
- Ensure the comfort, safety, and enjoyment of participants including the use of problem-solving and initiative where required.
- Maintain excellent customer service at all times.
- Maintain knowledge of current cultural centre initiatives and direction.
- Perform shop retail duties in the Gallery Shop including using the electronic retail operating systems.
- Promote the locally made and sourced merchandise in the Gallery Shop.
- Support the Artists in Residence program.
- Contribute to the ongoing upkeep and presentation of the Gwoonwardu Mia site and facilities.
For more information or to apply visit: JobsWA.
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