This role has a high level of autonomy to deliver projects on time, within budget and to expectations, in terms of quality, deliverables and outcomes. You will be a key leader, working across the organisation to increase digital awareness, engagement and capability and will build networks across the national/state cultural institutions, universities and research organisations.
It is essential that the successful candidate has a passion for, and knowledge of, new technology, and a pragmatic understanding of how to implement sustainable and cost-effective digital innovation that optimises visitor experiences and delivers a positive return on investment in terms of both reach and depth of visitor engagement.
Key responsibilities:
- Lead the Museum’s Digital Strategy planning process to develop and implement various experiences to increase Museum’s digital capability and introduce innovative digital initiatives across all divisions.
- Develop and implement an effective digital outreach and digital public engagement plan.
- Lead the planning, development, and implementation of the Museum’s Digital Strategy.
- Build stakeholder relationships (internal and external).
- Increase digital awareness and capability across the Museum.
- Work with the People and Culture team to ensure training in digital skills is strategically planned and delivered across the organisation.
- Work with the ICT team to identify and prioritise museum infrastructure improvements required for the delivery of the digital engagement strategy.
- Create clear performance delivery goals, measures, plans for the development, implementation, review, and evaluation of multiple integrated initiatives to identify and manage risk and build a culture of customer service and stakeholder engagement.
- Lead the definition, analytics, monitoring, reporting, and insights related to digital audience data, segmentation, and visitation trends to expand digital audiences, grow visitation and increase the Museum’s brand health and awareness.
- Direct research, analysis, interpretation of metrics, trends, and contextual changes of our digital audiences.
- Streamline digital processes to enhance external user and staff’s experience.
- Lead, manage, coach, mentor and develop a high-performing and innovative digital experience team with clear understanding of the ANMM’s digital strategy and the team’s work direction and key priorities.
Key Selection Criteria:
- Excellent understanding of digital technology and its application in the cultural sector, particularly in collecting and public engagement institutions. Knowledge of the application of creative and innovative digital engagement and commercial tools experiences within the museum sector and capacity to share current practice with other museum teams.
- Excellent interpersonal and influencing skills and a high willingness to collaborate with others to experiment and deliver innovative outcomes.
- Capacity to coach and mentor others and to develop teams.
- Pragmatic capacity to identify projects with a high end-user/visitor experience and return-on-investment focus and carry them through.
- Experience in working collaboratively with multidisciplinary teams and internal and external stakeholders at all levels.
- Demonstrated high-level team leadership and communication skills.
- Demonstrated ability to think and plan strategically while maintaining attention to detail and operational delivery on time and budget.
- Demonstrated understanding of the key issues of current online developments and standards, statistics, accessibility and usability principles.
No Applications will be accepted by mail or email.
For more information or to apply visit: APSJobs.
