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Sovereign Hill is a dynamic group of museums presenting the mining, social, cultural, and environmental heritage of the Ballarat region and its impact on Australia’s history. We are looking for a driven applicant to join our team in an ICT system Administrator role.

Our Information, Communications and Technology Team is responsible for the support and maintenance of the information technology and communication systems including but not limited to computing equipment, virtualised and physical server environment, networking (wireless and wired), telephony, mobile phone, and two-way communications systems, ERP and retail systems, Internet and surveillance.

The successful Applicant must meet the following criteria:

  • Tertiary degree in Information Technology or 3 or more years related experience or equivalent combination
  • Professional certifications as appropriate
  • Solid understanding of the Information Technology Infrastructure Library (ITIL) Framework. Certification highly regarded
  • Industry recognised certifications and/or demonstrated relevant experience in the following technologies: Microsoft Office 365 suite of applications; Supporting LAN/WAN environments with a detailed understanding of the creation and management of VLANS, IP routing, switching, and the creation and management of Firewall rule; Currently supported versions of Microsoft Windows server applications; Apple desktop environments in an Active Directory environment and the recent versions on OSX and iOS; Active Directory services including a strong knowledge of the interactions between AD, DNS, DHCP and Group Policy; Knowledge with Azure AD and other Microsoft cloud services; Data protection (backup, recovery and replication) products used in virtualised environments (Veeam knowledge highly regarded); General ICT Infrastructure such as servers, storage devices, power protection and other datacenter products
  • Knowledge of current trends in the specific field
  • Sources and recommends skills training for personal development
  • Demonstrated professional, positive and approachable attitude/demeanor and discretion including handling of confidential information
  • Ability to take direction and instruction and act quickly and calmly
  • Must be self-motivated and show initiative and commitment to continuous improvement
  • Well-developed written and verbal communication skills with the ability to explain and produce technical documentation
  • Demonstrated time management skills with ability to prioritise tasks when under pressure and to work without direct supervision
  • Ability to work under pressure during peak workload periods
  • Willingness to work flexible hours and participate in an after-hours on call roster

The successful applicant will be required to obtain an employee working with Children’s check and undergo a Police check.

Please apply via