As a member of the Visitor Services team, Information Assistants are the first point of contact for visitors to the Memorial and provide a range of services to ensure their experience is engaging, positive and memorable. You will have proven outstanding customer service skills and enjoy working with a diverse public in a large team environment. An interest in and knowledge of Australian military history and museums would be an advantage in providing a quality visitor experience.

Please note, Information Assistants:

  • Wear corporate wardrobe and work to a roster including weekends and public holidays.
  • Are required to undertake training and then apply first aid and emergency response practices.
  • Some manual handling is required.

For more information and to apply please refer to www.awm.gov.au/employment