Leading Museums, Museum Leaders

Information Management Officer – NMA

Closing date:   Not supplied yet.
Institution:   National Museum of Australia
Salary:   Not supplied yet.
Employment status:   Not supplied yet.
Location :   Acton ACT
Contact name:   Mary Anna Ryan, 02 6208 5291
Contact email:   maryann.ryan@nma.gov.au

The Museum has an exciting opportunity for an experienced professional to join the Information Technology business unit as an Information Management Officer.

The NMA Information Technology business unit is comprised of a small and dynamic team that undertakes challenging and diverse work and operates in a busy but supportive environment.

The Information Management Officer role delivers a range of services to the Museum and to its Cultural and Corporate Shared Services Centre (CCSSC) partner agencies. A key service is Information Management, including information governance, policy development, user education, and administration of Electronic Document & Records Management Systems (EDRMS) solutions.

The Museum and its CCSSC clients are on a transformation journey, moving from on-premise CM10 to SharePoint Online and other cloud solutions. The Information Management Officer will be required to liaise extensively with stakeholders at all levels across the Museum and with CCSSC partners to successfully embed the change.

An advanced understanding of information management and information security principles is important for this role.

The Information Management Officer has a range of responsibilities that include but are not limited to the following:

  • Manage NMA’s information assets in line with best practice information security and compliance with information management legislation and standards
  • Plan for, and implement, a change to the Museum’s record authority
  • Plan for, and implement, changes to the M365 environment to support the new record authority
  • Provide advice and develop, implement and maintain frameworks, policies and procedures to manage compliance with information management legislation, standards and Australian Government policy
  • Analyse data and information and prepare reports to the executive management team to support best practice information management
  • Maintain and enhance information management systems including business classification schemes, information retention and disposal activities, and electronic systems
  • Undertake the role of administrator for EDRMS solutions to ensure effective management of information
  • Provide support and training to NMA staff in information management policies, procedures, and systems to ensure compliance with information management legislation and standards and efficient and effective operation of electronic systems
  • Promote a strong information management and security culture across the organisation and upskill staff in information management practices and systems
  • Supervision of junior and contract staff, where it is required
  • Other duties as required

The key duties of the position include:

  • The successful candidate will demonstrate knowledge and experience in managing information for compliance with legislation and/or standards, particularly Australian Government policies and best-practice standards
  • Proven capacity to communicate complex information persuasively and clearly to both internal and external stakeholders
  • Demonstrated experience in project scoping, planning, delivery, and reporting
  • Proven ability to manage policies and systems and implement improvements
  • Demonstrated knowledge, skills, and experience in the administration of Electronic Document and Records Management Systems (EDRMS)
  • Proven ability to collaborate, prioritise and deliver results both individually and in a team environment

While not essential, the following attributes will greatly assist you in the role:

  • Capability to effectively administer Content Manager 10
  • Capability to effectively administer SharePoint Online information management functions
  • Familiarity with the operations and structure of a cultural organisation
  • Familiarity with working in project environments and using project management methodologies


To be eligible to apply for this vacancy, applicants must:

  • be an Australian citizen.
  • undergo a number of pre-employment checks, which includes a police record check.
  • obtain and maintain a security clearance at the Negative Vetting 1 level.


Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The National Museum of Australia is an equal employment opportunity workplace.
The National Museum of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to, and support for these principles in theory and practice.

For more information or to apply visit: APSJobs.

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Council of Australasian Museum Directors c/o Lynley Crosswell, Museums Victoria, GPO Box 666, Melbourne VIC 3001, © CAMD 2023
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