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The Museum has an exciting opportunity for an enthusiastic and dynamic professional to join the Public Engagement division as the Inventory Coordinator (retail). This position contributes to the success of the Retail team of the Commercial Operations and Tourism business unit and will be filled for a period of up to 12 months, but may be extended due to operational requirements.

The Museum requires a highly organised and efficient person who will work towards the delivery of a highly efficient and proactive stock management system, contributing to sales performance and visitor experience.

The Inventory Coordinator (retail) is responsible for managing the retail and exhibition stock inventory from arrival at the Museum to the shop floor and online or external sales (wholesale, internal sale). This involves managing relevant databases, reporting on stock performance, and coordinating stocktakes. Other responsibilities include a proactive approach to the coordination of stock replenishment, ensuring stock levels are consistently maintained; coordination of the dispatch of wholesale and online sales orders; generation of stock and supplier reports; updating inventory databases, and liaising with stock suppliers. They will be integral to the success of our dedicated exhibition shop during blockbuster periods.

The Inventory Coordinator (retail) will develop and contribute to effective relationships, collaborating with key internal and external stakeholders. The Inventory Coordinator (retail) is responsible for the management of one direct report and has a close liaison with the Retail Team Leader and Retail Manager. They also work closely with the Finance team on stock reporting.

The key duties of the position include:

The successful candidate will bring to the Museum sound knowledge of inventory management across multiple sites, including online retail and stores. This includes generating periodic stock reports, entering stock and processing invoices, reporting on stock level, damages and supplier returns as well as keeping accurate records and stock notes.

You have experience working within sound Workplace Health and Safety (WHS) practices in relation to stock movement and stores management, providing manual handling training, and undertaking regular physical tasks including packing and unpacking of stock, lifting, pushing, and pulling.

With experience coordinating a regular and compliant stocktake, you will also manage a stock replenishment strategy, order processing for external clients, and will be responsible for selling and fulfilling wholesale orders. This will ensure the smooth operation and high performance of inventory management, contributing to the broader success of the retail operation.

With one direct report, your duties include management of leave, workplace performance conversations, recruiting and onboarding of casual staff during exhibitions, staff inductions, and WHS compliance.

You will enjoy working in a busy fast-paced environment, be adaptable to change, and work to a range of key performance indicators (KPIs). You will need to effectively communicate and monitor these KPIs with the team and report to the Retail Manager and support the Business Unit as required

Notes

Aboriginal and Torres Strait Islander people and those from culturally diverse backgrounds are encouraged to apply. The National Museum of Australia is an equal employment opportunity workplace.

The National Museum of Australia is committed to ensuring a child-safe and child-friendly environment. All employees are expected to demonstrate a commitment to and support for these principles in theory and practice.

​​​​​​Applicants must provide a 1-2 page pitch, covering the job requirements and criteria for this role (you are not required to individually address the selection criteria). Also please ensure that you include contact details for two referees in your application.

For more information or to apply visit: APSJobs.