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Housed in one of Australia’s most prominent national heritage listed buildings, the Museum of Australian Democracy at Old Parliament House was the first museum in Australia dedicated to telling the story of the journey of our democracy. It seeks to provide a range of innovative exhibitions, tours, interpretation, education programs and public activities that will inspire and challenge visitors to explore democracy from its ancient roots to the present day and possible futures.

About the position
Reporting to the Deputy Director, the Manager Digital Engagement will play a critical role in contributing to the intellectual and creative leadership of the Museum. The position holder will take the lead in ensuring digital is factored into everything we do, enriching audience experiences, building communities, and improving efficiencies.

Managing both the Digital Engagement and IT teams, the position holder will facilitate the adoption of new technology and processes, ensuring the Museum’s use of technology effectively responds to user and business needs, fosters a culture of fast-learning and continuous improvement, and positions the Museum sustainably into the future.

The Manager Digital Engagement will lead museum-wide planning and design for experiences that use digital technology, as well as manage the creation and commissioning of content for the museum’s digital content streams including social media, the web, emerging platforms and exhibition interactives. Across all digital touch points, the Manager Digital Engagement will create innovative experiences for audiences, deepen the engagement of current and future audiences and, where appropriate, foster partnerships. The Manager Digital Engagement will play a key role in the management team by providing strategic input to business planning processes and reporting.

The position holder will also manage a team of staff, interns and contractors, and associated budgets.


  • Lead the Museum’s digital engagement initiatives, providing strategic and practical advice, identifying opportunities for innovative projects and delivering creative, audience-focused digital experiences on time and within budget
  • Manage a team of staff, contractors and vendors to maintain and grow the museum’s digital presence across web properties, social media and onsite digital interactives in accordance with government standards and polices
  • Develop and maintain an ongoing program of audience research and critical evaluation of digital products, continuously refining and improving the Museum’s digital offering
  • Collaborate with internal stakeholders to conceptualise, develop, edit and publish engaging content for digital products and channels, and build digital capacity across the organisation
  • Lead change management and cultural transformation around digital processes, systems and products to ensure their successful implementation and long-term sustainability
  • Support the Museum to envision and plan for future digital experience trends, technologies and applications

Tertiary qualifications in digital media, communications or allied disciplines, or demonstrated equivalent experience operating at a senior level

MoAD Commitment
MoAD is committed to workplace diversity and maintains an environment that values the contribution of people from different backgrounds, experiences, and perspectives. MoAD welcomes applications from Aboriginal and Torres Strait Islander people, veterans, mature age people, people from diverse backgrounds and people with a disability.

Employment with the Museum of Australian Democracy is subject to the following conditions:

  • Citizenship – To be eligible for employment with MoAD, applicants must be an Australian Citizen.
  • Security Clearance – The successful applicant will be required to undergo and maintain a security clearance at the baseline level.

How to apply
For more information on the position or to apply,  please visit: