Museums Victoria is seeking a Manager, Museums Victoria Retail Services to manage retail services for Museums Victoria through the development and implementation of initiatives that create an engaging and high performing work culture that enhances the contribution and connection to Museums Victoria’s mission, vision and strategic objectives.
ABOUT MUSEUMS VICTORIA:
Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building. To learn more about Museums Victoria, please visit museumvictoria.com.au/about/
ABOUT THE POSITION:
The primary accountability of this position is to optimise revenue growth from diverse retail channels across multiple retail sites whilst enhancing visitor experiences and the Museums Victoria brand.
- Skills and experience required for this position include: Knowledge and experience in developing and implementing retail strategies across multiple sites within the cultural, attractions or tourism sector.
- Demonstrated understanding and experience of the retail industry, with well-developed buying, stock management and visual merchandising skills across multiple retail sites.
- Demonstrated experience forecasting, reporting and monitoring key performance metrics within a retail environment.
- Strong skills developing effective teams and driving a customer service and sales culture that is results driven.
- Excellent communication skills with the ability to motivate and lead high performing customer focused teams.
- Demonstrated leadership, industry knowledge and ability to operate with key stakeholders, together with the ability to collaboratively resolve problems in a fast-paced retail environment.
For more information or to apply visit the Museums Victoria website.
