Australia’s largest public museum organisation is seeking a Membership Marketing and Engagement Officer to develop and coordinate a range of content, campaigns, events and initiatives aimed at growing the membership program, increasing and supporting membership retention, visitation and revenue targets.
ABOUT MUSEUMS VICTORIA:
Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.
To learn more about Museums Victoria, please visit http://museumsvictoria.com.au/about/
ABOUT THE POSITION:
Reporting to the Manager, Museum Members, this position is accountable for the successful development and implementation of a membership retention and acquisition strategy across Museums Victoria which engages, grows and builds loyalty of the Museum Member audience.
The successful applicant will have:
- Proven understanding and demonstrated experience of developing audience-focused content delivered across a variety of mediums and channels.
- Proven understanding and experience of developing and implementing member focused marketing and retention plans.
- Proven understanding and experience of developing and implementing member focused marketing and retention plans.
- Well-developed marketing skills including the ability to write edit and produce advertising, online and collateral copy.
- Demonstrated understanding of membership or loyalty programs.
- Experience and extensive knowledge of working within a membership organisation/role and/or arts and culture and/or visitor attractions.
- Strong CRM experience.
- Experience in the research, development and delivery of engaging events and programs for diverse audiences.
- An ability to effectively develop internal and external networks with stakeholder groups and agencies.
- Superior written and verbal communication skills.
- An ability to coordinate tasks and work to many competing deadlines.
- An ability to work autonomously, as well as in cross-functional teams.
HOW TO APPLY?
To view the position description, please visit our employment website: museumsvictoria.com.au/employment/ and select ‘Current Vacancies’. For more information about this position, please contact Eva Philippou – Manager, Museum Members on (03) 8341 7119
To apply, please follow this link to apply directly to our website:
https://jobs.careers.vic.gov.au/jobtools/jncustomsearch.viewFullSingle?i…