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Australia’s largest public museum organisation is seeking a Membership Marketing and Engagement Officer to develop and coordinate a range of content, campaigns, events and initiatives aimed at growing the membership program, increasing and supporting membership retention, visitation and revenue targets.

ABOUT MUSEUMS VICTORIA:
Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building.

To learn more about Museums Victoria, please visit http://museumsvictoria.com.au/about/

ABOUT THE POSITION:
Reporting to the Manager, Museum Members, this position is accountable for the successful development and implementation of a membership retention and acquisition strategy across Museums Victoria which engages, grows and builds loyalty of the Museum Member audience.

The successful applicant will have:

  • Proven understanding and demonstrated experience of developing audience-focused content delivered across a variety of mediums and channels.
  • Proven understanding and experience of developing and implementing member focused marketing and retention plans.
  • Proven understanding and experience of developing and implementing member focused marketing and retention plans.
  • Well-developed marketing skills including the ability to write edit and produce advertising, online and collateral copy.
  • Demonstrated understanding of membership or loyalty programs.
  • Experience and extensive knowledge of working within a membership organisation/role and/or arts and culture and/or visitor attractions.
  • Strong CRM experience.
  • Experience in the research, development and delivery of engaging events and programs for diverse audiences.
  • An ability to effectively develop internal and external networks with stakeholder groups and agencies.
  • Superior written and verbal communication skills.
  • An ability to coordinate tasks and work to many competing deadlines.
  • An ability to work autonomously, as well as in cross-functional teams.

HOW TO APPLY?
To view the position description, please visit our employment website: museumsvictoria.com.au/employment/ and select ‘Current Vacancies’. For more information about this position, please contact Eva Philippou – Manager, Museum Members on (03) 8341 7119

To apply, please follow this link to apply directly to our website:
https://jobs.careers.vic.gov.au/jobtools/jncustomsearch.viewFullSingle?i…