Close this search box.

The Museum of Australian Democracy (MoAD) prides itself on promoting diversity and inclusion within the organisation, and as such encourages applications from the diverse Australian community. This includes Aboriginal and Torres Strait Islander people, people that identify as having a disability, people of all ages, people that identify as belonging to the LGBTIQA+ community and those from culturally and linguistically diverse backgrounds.

As a member of the Museum Experience Team (MET), you will have excellent people skills, enjoy working with a diverse public and have the ability to deliver and support a range of engaging public programs and essential services.

As the first point of contact to all visitors, you will be required to provide information on exhibitions, tours and events, provide cloaking services and be responsible for the collection and receipting of public monies. You will be required to move around the public areas of the museum and deliver presentations which involve standing for long periods of time.

These positions work to fixed rosters of seven hours per day / seven shifts per fortnight (49hrs per f/n), including every second weekend and some public holidays (Public Holiday penalty rates will apply).

The key duties of the position include:

  1. Provide high quality interactions with museum visitors, including entry management, providing information to promote current museum programs, retail sales and handling telephone calls.
  2. Deliver and support a range of museum public programs including tours, events and facilitating activities in exhibition spaces. Occasional after-hours work may be required.
  3. Support and provide general direction to volunteers to ensure that their role is carried out effectively and is aligned with the museum’s objectives.
  4. Engage in productive working relationships that add value to service delivery.
  5. In association with other museum teams, support compliance with agency security and heritage requirements, and monitor exhibition functionality.


To be eligible for this vacancy, applicants must be:

  • an Australian Citizen;
  • required to undergo and maintain a security clearance at the baseline level (after commencement)
  • required to obtain and maintain a Working with Vulnerable People registration (prior to commencement).

For more information or to apply visit: APSJobs.