Powerhouse
We are seeking two Customer and Ticketing Officers to support the delivery of exceptional visitor experiences at Powerhouse. This role is responsible for configuring, administering, and supporting ticketing and CRM systems, as well as processing bookings and inquiries. In this customer-focused role, you will play a crucial part in ensuring seamless operations across ticketing, box office, events, and interactions, contributing to a world-class visitor experience. Rostered shifts are between 9am-9pm with extended operating hours anticipated when Powerhouse Parramatta opens. We want to hear from you if you have experience with ticketing platforms and/or CRM systems.
About Powerhouse
Powerhouse Museum is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion infrastructure renewal program, led by the creation of Powerhouse Parramatta; expanded research and public facilities at Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Ultimo; and the ongoing operation of Sydney Observatory.
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans.