Powerhouse
Join the team behind a once in a generation project, opening the biggest cultural site since the Opera House. The Visitor Engagement & Operations Manager provides senior leadership for all visitor services and experiences at Powerhouse Parramatta. You will play a pivotal role in shaping and embedding a precinct-wide, visitor-centred culture, while delivering a world-class cultural destination that authentically reflects Western Sydney communities. Leading the Visitor team, the role will see you work collaboratively across departments to drive innovation in strategy, policies, procedures, programs, and operational frameworks that enhance every stage of the visitor journey—from arrival through to departure. As a key leader of the precinct experience, you will ensure site readiness and foster strong relationships with community, commercial, and industry partners. Operating with a high degree of autonomy, this position requires a consistent leadership presence across weekdays, weekends, and evenings to support site operations and the full breadth of Powerhouse programming.
About Powerhouse
Powerhouse Museum is located at the intersection of arts, design, science, and technology and plays a critical role in engaging communities with contemporary ideas and issues. It is the custodian of more than half a million objects of national and international significance and is considered one of the finest and most diverse collections in Australia. We are undertaking a landmark $1.3 billion infrastructure renewal program, led by the creation of Powerhouse Parramatta; expanded research and public facilities at Powerhouse Castle Hill; the heritage revitalisation of the iconic Powerhouse Ultimo; and the ongoing operation of Sydney Observatory.
This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds and veterans.