Sovereign Hill Museums Association is internationally recognised as Australia’s foremost outdoor museum. We are a not-for-profit, community based organisation, that includes: Sovereign Hill Outdoor Museum, the Gold Museum, Sovereign Hill Hotel, Blood on the Southern Cross and Narmbool.
We are currently seeking 2 exceptionally customer focused, experienced Receptionists on a casual basis for our Sovereign Hill Hotel.
The Sovereign Hill Hotel Receptionist is responsible for:
- Processing telephone, on-line and in person accommodation bookings and packages
- Liaise with and answer housekeeping enquiries regarding room requirements upon check out and prior to check in
- Prepare and process guests accounts, including meal and telephone accounts.
- Undertake clerical and administration duties
- Liaise with catering contractors for guest meal bookings
Selection Criteria
- Previous experience in a similar role
- Excellent organisation and time management skills
- Excellent verbal and written communication skills
- Strong attention to detail
- Excellent customer service
- Demonstrated experience using Microsoft Office is essential
- Experience with booking systems preferred
- Ability and willingness to work weekends, school holidays, public holidays and evening shifts
Applicants must be eligible to work in Australia and appointment is subject to satisfactory Police Record and Working with Children Check.
For more information or to apply visit: https://sovereignhill.com.au/careers
