Retail Assistant (425351)
Job description:
Working as part of the retail operations team to provide assistance and information to visitors and customers about shop products, museum services and its programs; promote the museum’s mission, exhibitions and brand; deliver a high quality customer service and effectively interact with customers to maximise sales revenue.
We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you.
Duties
- Prepare the shop for daily opening and closing in an efficient manner including the labelling and replenishing of stock on the shop floor.
- Respond to visitors and customers in a courteous and attentive manner. Provide consistently high quality customer service (in-store, on the phone and online).
- Assist customers with purchase selection. Respond to enquiries and follow-up on orders in a professional and friendly manner.
- Accurately operate the POS system, perform cash reconciliations and ensure that takings are secure at all times.
- Perform daily tasks to assist in the administration and maintenance of the retail operations, including processing and dispatch of orders; shop and storage stacking and cleaning; ordering and processing of shop merchandise and online store maintenance.
- Participate in the conduct of regular stock takes to ensure inventory records are complete and accurate.
- Participate in stock display arrangements, promotional events and shop sales. Assist in identifying potential stock which may be discounted and/or put on sale.
- Remain knowledgeable about shop sales goals and actively participate in achieving those targets.
- Perform any other assigned duties at the classification level that are within the employee’s competence and training as directed by the line manager.
Desirable Requirements
- Current driver licence with the ability to operate manual vehicles.
Pre-employment Requirements
The Head of the State Service has determined that the person nominated for this role is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. The following checks are to be conducted.
- Crimes of Dishonesty
For more information and to apply visit: JobsTas.
