Duties
- Prepare the shop for daily opening and closing in an efficient manner including the labelling and replenishing of stock on the shop floor.
- Respond to visitors and customers in a courteous and attentive manner. Provide consistently high quality customer service (in-store, on the phone and online).
- Assist customers with purchase selection. Respond to enquiries and follow-up on orders in a professional and friendly manner.
- Accurately operate the POS system, perform cash reconciliations and ensure that takings are secure at all times.
- Perform daily tasks to assist in the administration and maintenance of the retail operations, including processing and dispatch of orders; shop and storage stacking and cleaning; ordering and processing of shop merchandise and online store maintenance.
- Participate in the conduct of regular stock takes to ensure inventory records are complete and accurate.
- Participate in stock display arrangements, promotional events and shop sales. Assist in identifying potential stock which may be discounted and/or put on sale.
- Remain knowledgeable about shop sales goals and actively participate in achieving those targets.
- Perform any other assigned duties at the classification level that are within the employee’s competence and training as directed by the line manager.
Essential Requirements
The Head of the State Service has determined that the person nominated for this role is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. The following checks are to be conducted.
1. Conviction Check
- Crimes of violence
- Sex related offences
- Serious drug offences
- Crimes involving dishonesty
2. Identification Check
3. Disciplinary action in previous employment check
Desirable Requirements
- Current driver licence with the ability to operate manual vehicles.
