Australia’s largest public museum organisation is seeking a Retail Operations Manager to ensure the efficient operations of the MV retail outlets.
ABOUT MUSEUMS VICTORIA:
Museums Victoria cares for the State scientific and cultural collections, providing visitor access, activities and events at five distinct venues: Melbourne Museum, Immigration Museum, Scienceworks, IMAX Cinema and world heritage listed Royal Exhibition Building. To learn more about Museums Victoria, please visit http://museumsvictoria.com.au/about/
ABOUT THE POSITION:
The Retail Operations Manager position is responsible for managing the day to day staff and procedural operations of the MV retail outlets.
The successful applicant will have:
- Demonstrated achievements in, and a strong personal commitment to, the delivery of high quality customer service in a retail environment.
- Demonstrated ability in the leadership, supervision and motivation of retail staff to ensure delivery of high quality service.
- Demonstrated ability to achieve sales targets and maximise profitability across three sites as well as pop up shops, exhibition shops and other sites.
- Demonstrated high level interpersonal and communication skills with a proven capacity to develop effective relationships with a range of stakeholders.
- Ability to perform under pressure, balance workloads, and prioritise tasks in a high turnover retail environment.
- Demonstrated experience in developing and implementing operating procedures. Reporting, record keeping and administration tasks also required.
Please see our position description (Role Statement) for Key Selection Criteria required by the successful applicant. Applications that do not address the Key Selection Criteria will not be considered.
HOW TO APPLY?
To view the position description, please visit our employment website: museumsvictoria.com.au/employment/ and select ‘Current Vacancies’
For more information about this position, please contact Molly Harris – Manager, Museums Victoria Retail Service on (03) 8341-7623.
