The Sales Account Manager sits within the External Engagement Team at Sovereign Hill Museums Association and position reports directly to the Sales & Engagement Manager.
This role is focused on building relationships, generating outcomes and working to targets and would be ideal for someone with a strong or emerging understanding of tourism distribution networks or with sales skills who is eager to learn the industry. If you’re a seasoned tourism professional, tourism or business graduate or sales extraordinaire, we welcome you to apply.
This position is primarily Monday-Friday but requires the successful applicant to have the flexibility to work outside of business hours and on weekends where required.
Position Objective:
Manage sales accounts for long-term success by:
- Identifying, coordinating and maximizing the opportunities and potential value of incoming queries across the organization
- Proactively seeking out, developing and nurturing new relationships and developing new sales opportunities
- Driving revenue generation and lead conversion according to KPIs
Responsibilities:
- Proactively establish, develop and grow relationships with distribution partners to maximize opportunities for revenue generation and lead conversion
- Utilize sales techniques and develop processes designed to support the attainment of set sales targets
- Attend client meetings and sales calls, host client familiarizations and site inspections all focused on maximizing conversion
- Represent Sovereign Hill at trade and industry events as required
- Lead sales process, collaborating internally and externally during to provide timely and comprehensive proposals
- Create and appropriately utilise various means of business communication including pitch and bid documents, presentations, letters, memos and reports to effectively communicate internally and externally
- Understand industry trends, ensuring that Sovereign Hill is offering product and service in line with industry standards
- Support the Sales and Engagement manager to implement and evaluate sales strategy
- Reporting & lead tracking
- Feedback management
The successful applicant must have:
- At least 3 years’ experience in client management or ales or relevant transferable skills/ qualifications
- Sound understanding of tourism markets both domestic and international or willingness to learn
- Robust organisational skills including proven ability to multi-task and deliver outcomes on time
- Exceptional communication and negotiation skills, preferably with a demonstrated aptitude for cultural awareness in business
- A strong sense of responsibility coupled with a tendency to apply initiative and get results
- Business acumen with a problem-solving attitude
- The ability to contribute to and support delivery of a strategy
Checks and Qualifications:
- Employee Working with Children’s Check
- Undergo a police check
- COVID-19 Vaccination
- Valid drivers licence
Sovereign Hill welcomes, encourages and endorses applications from diverse backgrounds and provides equal opportunities to all who wish to apply.
