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The Sales Account Manager sits within the External Engagement Team at Sovereign Hill Museums Association and position reports directly to the Sales & Engagement Manager.

This role is focused on building relationships, generating outcomes and working to targets and would be ideal for someone with a strong or emerging understanding of tourism distribution networks or with sales skills who is eager to learn the industry. If you’re a seasoned tourism professional, tourism or business graduate or sales extraordinaire, we welcome you to apply.

This position is primarily Monday-Friday but requires the successful applicant to have the flexibility to work outside of business hours and on weekends where required.

Position Objective:

  • Manage sales accounts for long-term success by:
  1. Identifying, coordinating and maximizing the opportunities and potential value of incoming queries across the organization
  2. Proactively seeking out, developing and nurturing new relationships and developing new sales opportunities
  3. Driving revenue generation and lead conversion according to KPIs


  • Proactively establish, develop and grow relationships with distribution partners to maximize opportunities for revenue generation and lead conversion
  • Utilize sales techniques and develop processes designed to support the attainment of set sales targets
  • Attend client meetings and sales calls, host client familiarizations and site inspections all focused on maximizing conversion
  • Represent Sovereign Hill at trade and industry events as required
  • Lead sales process, collaborating internally and externally during to provide timely and comprehensive proposals
  • Create and appropriately utilise various means of business communication including pitch and bid documents, presentations, letters, memos and reports to effectively communicate internally and externally
  • Understand industry trends, ensuring that Sovereign Hill is offering product and service in line with industry standards
  • Support the Sales and Engagement manager to implement and evaluate sales strategy
  • Reporting & lead tracking
  • Feedback management

 The successful applicant must have:

  • At least 3 years’ experience in client management or ales or relevant transferable skills/ qualifications
  • Sound understanding of tourism markets both domestic and international or willingness to learn
  • Robust organisational skills including proven ability to multi-task and deliver outcomes on time
  • Exceptional communication and negotiation skills, preferably with a demonstrated aptitude for cultural awareness in business
  • A strong sense of responsibility coupled with a tendency to apply initiative and get results
  • Business acumen with a problem-solving attitude
  • The ability to contribute to and support delivery of a strategy

Checks and Qualifications:

  • Employee Working with Children’s Check
  • Undergo a police check
  • COVID-19 Vaccination
  • Valid drivers licence

Sovereign Hill welcomes, encourages and endorses applications from diverse backgrounds and provides equal opportunities to all who wish to apply.

For more information or to apply visit the Sovereign Hill website.