About this role
Senior Systems and Infrastructure Engineer
ABOUT MUSEUM VICTORIA:
Museums Victoria is a diverse and exciting place to work. Across our venues – Melbourne Museum, Royal Exhibition Building, Bunjilaka Aboriginal Cultural Centre, Immigration Museum, Scienceworks, Melbourne Planetarium and IMAX cinemas – we present unique and exceptional experiences for more than 2 million visitors each year, who come from all over Australia and around the world to be inspired and to learn about themselves and the universe we inhabit.
To learn more about Museums Victoria, please visit https://museumsvictoria.com.au/about-us/
ABOUT THE POSITION:
Museums Victoria, Australia’s largest public museum organisation is seeking a Senior Systems and Infrastructure Administrator to join the team and help ensure our core service delivery platforms and infrastructure is being effectively managed and securely delivers, reliable, and highly available services to our clients. We are looking for an enthusiastic, energetic individual to join the Technology Strategy and Delivery team to liaise and work closely with the various key stakeholders (both within ICT and across the business) to keep our complex technology environment current, fit for purpose, and sustainably managed.
Working with the Museums Victoria Technology team, core functions of this position include:
- Administration, monitoring, maintenance, support, advice, and knowledge for the provisioning of various technologies
- Contribute to planning, preparation, implementation, and project management of complex technical activities using ITIL 4 framework
- Undertake technical investigations to resolve complex and specialised technical issues
- Initiate and undertake technical implementation of complex and specialised projects or initiatives
- Provide expertise on various business requirements and present to business stakeholders as needed
- Resolve, collaborate on and escalate issues as appropriate to IT Infrastructure and Cyber Security Specialist and provide appropriate and timely information and updates to stakeholders regarding progress
- Apply new concepts and ideas to achieve innovative, efficient, and effective delivery of Technical operational and project services
- Contribute to policy development and implementation of continuously evolving cyber security roadmaps, including threat prevention, business continuity, and disaster recovery systems and processes that are documented, tested, and maintained
Relevant skills and attributes:
- Solid technical knowledge, experience and understanding of technical concepts, principles, and practices preferably in the Australian/Victorian government. Broad knowledge of technical concepts with a focus on infrastructure administration with emphasis on security
- Strong hands-on experience and advanced knowledge with; Microsoft servers, storage, and application environments on premises and in the cloud, data loss prevention, and related enterprise security management tools
- General capability and conceptual knowledge of cybersecurity standards, risks, mitigations and remediations and their practical application to achieve risk-managed ICT
- Proven teamwork skills at a senior level, together with the ability to collaboratively resolve problems to achieve desired outcomes and to deliver customer-focused services
- Demonstrated knowledge and experience in developing and applying effective cybersecurity standards, processes, technology, and solutions. Demonstrated ability to work flexibly, both proactively and reactively, to address security challenges and issues
- Highly developed investigative and problem-solving skills to identify and manage issues and risks
- Evidence of success in planning own schedules and resources so that tasks are completed by the required time while showing sound judgement in escalations
- Experience with management of security in Unix/Linux and networking Infrastructure
Please see our Role Statement for a copy of the full Key Selection Criteria and Duties.
OTHER INFORMATION
Reporting to the Infrastructure and Cyber Security Specialist, this is an exceptional opportunity for a committed individual to apply their skills and gain experience in supporting the Technology Strategy and Delivery team.
To view the position description and to apply, visit https://museumsvictoria.com.au/careers/.