Duties
Housed in one of Australia’s most prominent national heritage listed buildings, the Museum of Australian Democracy (MoAD) at Old Parliament House was the first museum in Australia dedicated to telling the story of the journey of our democracy. It seeks to provide a range of innovative exhibitions, tours, interpretation, education programs and public activities that will inspire and challenge visitors to explore democracy from its ancient roots to the present day and possible futures.
The team leader supervises the Museum Experience Team (MET) staff and volunteers, and works collaboratively with colleagues across the museum, to manage MoAD’s public spaces and deliver a daily program of experiences. The team leader will also develop and deliver tours and presentations to museum visitors. You will work a fixed 28 day roster, including work on two weekends out of every four and some public holidays.
Under the supervision of the Coordinator- Volunteers and Museum Experience:
- Supervise daily front of house operations, including optimal deployment of the MET. Duties include being the senior officer on site on rostered weekends and public holidays.
- Assist with team management and development, including rostering, training and communicating with MET staff and volunteers.
- Actively participate in the development, implementation and review of the museum’s public programs, including events.
- Ensure visitor data is gathered and reported in an accurate and timely manner.
- Contribute to the running of the museum’s retail operations, including stocktake and recordkeeping.
Demonstrated ability with booking systems, point of sale (POS) systems and cash handling, volunteer management and rostering programs would be an advantage.
For more information or to apply visit: APSJobs.
