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Situated at the very heart of Melbourne in Federation Square, ACMI explores the rapid evolution and astonishing creativity of the moving image with a vibrant, multilayered program of exhibitions, screenings, installations and commissions, festivals, and public, industry & education programs. ACMI is the most successful museum of its kind in the world. It plays a vital part in establishing Melbourne as a global cultural destination. In 2017/18, ACMI attracted 1.55 million visitors to its Federation Square site, and 454,200 visitors to its national and international exhibition touring program.

As we rapidly evolve towards a knowledge economy, ACMI presents its stories and objects in unique ways, spanning the conventions of traditional museums and reflecting the innovation and evolution of the moving image in our fast-moving world. We are embarking on a visionary $40m redevelopment that will transform the institution, overhauling our permanent exhibition, dramatically improving the visitor experience, integrating cutting-edge technology and expanding our education programs. ACMI’s Fed Square site is planned for re-launch in mid-2020.

ACMI has a fantastic opportunity for a full-time ticketing specialist to join our Visitor Experience team. The Ticketing and Box Office Manager will be responsible for the management and delivery of end-to-end ticketing services along with the provision of technical advice to both internal and external stakeholders. Reporting to the Head of Visitor Experience, you will have advanced Tessitura skills, the capacity to think strategically to develop enhanced visitor experiences, and the ability to provide the organisation with data-driven audience insights.

If successful, you can expect to become part of a talented, committed and creative team of people with a passion for film, TV, videogames and digital media, in an organisation where our visitor experience and our ability to work as a team are critical to our success. This role is an opportunity to further career in a fast paced, innovative and collaborative environment.

To apply, follow the online application process. Applications should provide a 500-word response and a brief resume, demonstrating your ability to meet the requirements of the role outlined within the position description.

Applications close: Wednesday 6th November 2019 at 11:59 pm
Please note interviews will be held Wednesday 13th November 2019

For further information on this role, please refer to the position description listed on the employment section of our website www.acmi.net.au.

ACMI is a child safe workplace and actively promotes the safety, wellbeing and inclusion of all children from all backgrounds. ACMI is an equal opportunity employer, committed to building an inclusive workplace that supports diverse thinking and innovation. ACMI encourages applications from First Nations People, people of culturally diverse backgrounds, people with disabilities, and people from the LGBTIQA+ community. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 03 8663 2200