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The UX/UI Designer role is required to ensure a user-centred design approach is developed for the digital experiences across all products, online and onsite. The UX/UI Designer is responsible for leading the designing of front-end prototypes, generating wireframes, journey maps, user requirement analysis and insights to produce engaging and innovative online product to drive engagement and growth.

The key duties of the position include:

  • Conceptualise and create user-centred innovative, experimental and compelling digital products that expand the digital offering of the Museum.
  • Manage the design process from concept and prototype to completion for digital products across websites and innovative digital experiences.
  • Deploy design-thinking tools and techniques to perform customer research and user experience testing, user requirements analysis – including gathering insights, and creating user scenarios and task analysis.
  • Work closely with Digital Engagement and Insight team and stakeholders to research and undertake user experience testing for experimental and innovative digital prototypes.
  • Work closely with other Experience Division teams to capitalise on opportunities to design creative and usercentric digital product.
  • Oversee deliverables, timelines and final detailed UI design of digital products and ensure that they meet the strategic aims of the Experience Division.
  • Plan, design and prepare product, with the Digital Content Developer and external agencies, to execute the design, UX journey mapping, development and delivery of digital experiences, including for the Museum’s social media channels.
  • Stay up to date with digital design, UX and museum sector trends and provide creative recommendations that capitalise on new technologies.
  • Track, measure and report on effectiveness of digital projects and tools to continually optimise and improve the user-experience.
  • Ensure visual communication and brand standards are met across all projects.
  • Embrace an Agile, iterative approach to design with a strong focus on the needs of the user that meet accessibility standards.
  • To fulfil the key competencies of the classification of this position as defined and described by the Integrated Leadership System (ILS).
  • Any other lawful and reasonable request made within this position.


  • Experience and knowledge working in a creative UX design and digital production role.
  • Tertiary qualification in Design or related user-experience and/ or training.
  • Knowledge of industry best-practices, including content delivery standards and usability.
  • Strong skills in industry-standard tools such as InDesign, Figma, Miro, Adobe Creative Suite, HTML with experience in data visualisations.
  • Experience with Search Engine Optimisation, Google Analytics and content management systems.
  • Experience of working with external agencies ensuring transparency of budgets and timelines.
  • Highly developed oral and written communication skills with a demonstrated ability to advise, liaise, negotiate and work effectively with a variety of individuals, organisations, Government bodies and community groups as well as with colleagues within the Museum.
  • Commitment to deliver a high standard of work, self-motivated and can work as part of a highly collaborative team.
  • Highly capable in producing appropriate design solutions across social, search, and innovative web product and experiences.
  • Experience prioritising workloads and the ability to multi-task and problem solve.
  • Highly developed liaison skills with the ability to successfully manage the stakeholder experience.
  • Ability to balance the creative goals with the principle of efficient and well-planned production.
For more information or to apply visit: APSJobs.