About the Australian Museum
The Australian Museum (AM) operates within the NSW Department of Premier and Cabinet. The AM is the first museum in Australia and was founded in 1827. The AM provides access, engagement and scientific research to increase our understanding of natural history and culture, particularly of the Australasian region. The AM holds more than 21 million objects of biological, geological and cultural collections and develops programs, exhibitions and school and community education initiatives onsite, online and offsite. The AM’s vision is to be a leading voice for the richness of life, the earth, and culture in Australia and the Pacific.
The AM mission is: To ignite wonder, inspire debate and drive change.
The AM vision is: To be a leading voice for the richness of life, the Earth and culture in Australia and the Pacific. We commit to transform the conversation around climate change, the environment and wildlife conservation; be a strong advocate for First Nations’ culture; and continue to develop world-leading science, collections, exhibitions and education programs.
For more information, visit the website.
The AM supports a diverse workforce and promotes applications from First Nation People. People with disabilities who meet the selection criteria are encouraged to apply; and where required, Australian Museum will implement reasonable adjustment consistent with industry standard.
About the Role
The Venues & Events Manager is an exciting new role created to develop the events team and is focused on growing and maximising commercial revenue generated from venue hire activities, hospitality events and related commercial agreements. The Venues & Events unit is a client focused team, responsible leveraging commercial event opportunities. By working with commercial partners, you will be instrumental in contributing to the commercial growth expansion of one of the most unique event venues in Sydney.
You will need a solid background and experience in high quality venues and event management, exceptional client and sales skills, and commercial acumen.
Responsibilities
- Manage and lead the Venues & Events team in all aspects of event sales, venue hire and management for hospitality events to deliver a seamless transition from sales to event delivery that maximises profit, ensures exceptional events and facilitates new commercial opportunities.
- Responsible for the development and implementation of an annual events business plan to achieve revenue targets incorporating yield management, venue pricing, commissions, profit margins and operating expenditure.
- Implement and manage related commercial agreements with an objective to maximise revenue.
- Lead and manage the Venues & Events team including recruitment and training as required.
- Accountable for growing AM’s events client base through the corporate events sector; support the implementation of client acquisition strategies and management of marketing activity and related budget that supports business objectives.
- Responsible for the development and ongoing management of all policies, client documentation, site and event management procedures, hospitality partner(s) and event suppliers within a cultural and heritage environment and developing detailed event operational standards to ensure consistent delivery of outstanding events and impeccable customer service.
- Responsible for working with the incumbent caterer to provide oversight of the sale and delivery of catered events and café activity to ensure business is operating in compliance with AM’s requirements.
- Responsible for preparation of monthly management reporting, invoicing and reconciliations, industry and trend analysis to inform business decisions.
- Develop and manage reporting on business performance, tracking of feedback and other KPI’s.
Key challenges
- Operating within a public sector framework and allocated budgets to maximise self-generated income in a competitive external environment with the ability to implement and embed new policies and procedures.
- Ensuring any impact or risk to the AM site from commercial events and venue activity is managed and minimised.
- Working in a complex and dynamic environment, managing workload and competing demands from stakeholders (internal & external) while delivering to the required customer service standards and commercial targets.
Essential Requirements
Tertiary qualifications in event management or business-related subject and/or a minimum of 5 years’ experience managing events and venues and commercial hospitality business activities within a diverse hospitality, heritage or cultural organisation.
Knowledge & Experience
Adequate knowledge and experience in order to deliver the Key Accountabilities and perform to the Focus Capabilities outlined in this Role Description
For more information or to apply visit: JobsNSW.
