Leading Museums, Museum Leaders

Visitor Experience Host – NMA

Closing date:   March 21, 2019
Institution:   National Museum of Australia
Salary:   $54,350 - $60,273
Employment status:   Non-ongoing for 18 months with possible extension.
Location :   Canberra - ACT
Contact name:   Kelly Worland, A/g Assistant Manager, 02 6208 5462
Contact email:   Not supplied yet.


The Museum has exciting opportunities for professionals who love working with the public, to join the Visitor Experience team as a Visitor Experience Host.

The position of Visitor Experience Host significantly contributes to visitor’s engagement with the Museum, its themes, programs and events. They play a vital role connecting the Museum to visitors (and vice versa) as well as encouraging conversions to paid activities and extension programs. Promoting future visitation while engendering loyalty to the institution is core to the role.

The general responsibilities of the position include: enhancing visitor’s experience through delivery of information about our collections and programs, face-to-face interpretation, development and delivery of guided tours and talks, operation of displays and multimedia experiences, monitoring and promoting the safety and security of visitors and the collection, administration tasks including point of sale operation, processing bookings through a database and the promotion and sale of Museum products.


This is a rostered position over a 28-day period. It includes regular weekends, public holidays and occasional early mornings and evenings. This position also frequently requires large amounts of walking and standing on hard and soft surfaces. Successful candidates will be required to satisfactorily meet the inherent requirements of the position and satisfactorily pass a medical examination.

For more information or to apply visit: APSJobs.

The Council of Australasian Museum Directors cannot take responsibility for the accuracy of the information given in the Positions Vacant listings. Please click through to the website of the museum advertising the position to check details and seek updates.
Council of Australasian Museum Directors, c/o Ms Daryl Karp, Museum of Australian Democracy at Old Parliament House PO Box 3934 Manuka, Australian Capital Territory 2603 Australia, © CAMD 2019
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