About the agency
Sydney Living Museums cares for 11 of the NSW most important historic houses, museums and their collections: Elizabeth Bay House, Elizabeth Farm, Hyde Park Barracks Museum, Justice & Police Museum, Meroogal, The Mint, Museum of Sydney, Rose Seidler House, Rouse Hill House & Farm, Susannah Place Museum and Vaucluse House. All are listed in the NSW State Heritage Register. The Museum of Sydney and the Hyde Park Barracks on the National Heritage list and the Hyde Park Barracks is on the UNESCO World Heritage List.
For more detailed information on the operations and activities of Sydney Living Museums click here.
About this role
This role interprets and provides information about Sydney Living Museums’ sites, activities and events to enthuse visitors and ensure high quality experiences are delivered.
Job notes:
To be eligible for this position you will need a valid NSW Working with Children Check. For more information click here.
This role will work an average of 24.5 hours per week over a 4 week roster (this includes 2 weekends each 4 week period).
Applying for the role
To apply you will need to submit the following:
- A current resume with two referees
- A covering letter 1-2 pages in length
- And respond to the 2 targeted questions (no more than 20 lines per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.
Responsibilities Essential requirements the role holder needs
- Current Working with Children check.
- Current first aid certificate
- Knowledge and interest in Australian history and heritage with enthusiasm for communicating that acquired through relevant qualifications or experience.
- Excellent interpersonal and communications skills.
- Ability to work a roster that includes regular weekend work.
- Able to and experienced in providing excellent customer service to a wide range of visitors.
- Strong computer skills with experience in Point of Sale and cash handling.
- Knowledge of a variety of curriculum areas, including Australian history.
- Ability to manage lifting, carrying, standing, kneeling and moving around heritage sites, both internal and external environments is a genuine workplace requirement.
- Self-motivated and able to work independently as well as part of a team, often with limited supervision.
Key Application Responses Targeted questions
A Visitor & Interpretation Officer at the Macquarie Street Portfolio is a member of a small team regularly working without immediate supervision. Please provide an example of how you have taken responsibility for a challenging situation in a similar environment outlining what skills and strategies you used to ensure effective teamwork.
The role of the Visitor & Interpretation Officer at the Macquarie Street Portfolio involves a diverse range of tasks in an often fast paced, high visitation environment. Describe how you have provided excellent customer service in a busy front of house environment. Also describe methods you would use to manage competing tasks which confront you simultaneously while serving customers at a busy point of sale.
To apply visit JobsNSW.
