The Western Australian Museum’s vision is to be an excellent and vibrant Museum, valued and used by all Western Australians and admired and visited by the world.
The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community and which supports a variety of perspectives.
Conditions
We are seeking to establish a pool of casual Visitor Services Officers for a period of 18 months from the initial appointment. Applicants deemed suitable will be placed into this pool where appointments may be considered for similar vacancies for casual, full-time, part-time, fixed term or permanency.
A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.
Location
Fremantle Western Australia
Job Description
The position’s primary role is to enhance the WA Museum’s public profile through the delivery of high-quality customer service and positive interaction with the public. The incumbent will assist in delivering successful museum exhibitions and programs through responding to visitor needs and enquiries, providing guided tours, and, when required, assisting with public programs and the setup of special events. On a regular basis, the incumbent will provide customer service to visitors from a range of ages and backgrounds including small children, school groups, older citizens, people with disabilities or special needs, and international visitors.
The position is also responsible for ensuring both safety of our visitors and protection of the Museum collection by patrolling the museum, monitoring security systems, maintaining museum protocols and playing a leading role in the procedures and processes related to emergency situations.
The position operates within the Museum’s strategic plan and within the parameters set by the individual site manager. The incumbent must abide by and apply the guidelines and principles of the Western Australian Public Sector Code of Ethics and the Department’s Code of Conduct.
For more information or to apply visit: JobsWA.
