This recruitment process is for a Pool which is valid for 18 months.

Casual, Fixed Term, Part Time and Permanent appointments may be made from this Pool as positions arise.

About us

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

About the role

The Visitor Services Officers (VSO’s) provide a welcoming environment and high-quality experience for Museum visitors. They help to ensure the safety of visitors and staff within the Museum, as well as the security of the Museum collection.

About you

We are seeking dynamic, self-motivated individuals who enjoy working in a positive team environment, delivering high quality customer service.

The successful applicant will be expected to:

  • Provide a high level of visitor engagement through advanced tours and interpretive programs.
  • Process shop and admission sales.
  • Support public events and functions through either the event set-up and/or pack down, and through tours.
  • Provide a high standard of security and safety for visitors and the Museum precinct.

Eligibility to Apply

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments) at the time of application.

A current (within 6 months) National Police Clearance Certificate will be required prior to commencement of employment, as per the Department’s Police Record Screening Policy.

We also require the following:

  • A current (within 6 months) National Police Clearance Certificate.
  • A current Working with Children Check.

Pool Recruitment

Successful applicants will be placed in this pool which will be open for a period of 18 months from the day after the breach of standard claim period closes. Permanent, fixed term, full time, part time and casual appointments may be offered as vacancies arise; however, an appointment is not guaranteed.

Applicants found suitable in this pool, may be considered for subsequent, similar vacancies with the WA Museum for the duration of the pool.

Equity and Diversity

The WA Museum is an equal opportunity employer and is committed to creating an equitable and diverse working environment and providing opportunities for Aboriginal and Torres Strait Islander people, people with disabilities, people from culturally diverse backgrounds and young people. The Museum values the importance of a work environment which is representative of the wider community, and which supports a variety of perspectives

As a measure to achieve equality, Section 51 of the Equal Opportunity Act 1984 applies to this position.  Aboriginal and Torres Strait Islander people are encouraged to apply.

Subsequent Vacancies

 Applicants found suitable but not recommended for this vacancy, may be considered for subsequent similar vacancies at the WA Museum for a period of twelve (12) months, in accordance with Part 5 (General Appointment) of the Commissioner’s Instructions No. 2: Filling a Public Sector Vacancy.

For more information or to apply visit: JobsWA.