Leading Museums, Museum Leaders

Visitor Services Officer Grade 2 – WAM

Closing date:   March 23, 2023
Institution:   Western Australian Museum
Salary:   VSO2, Government Services (Misc) General Agreement 2023, $61,238.45 - $62,208.75 per annum
Employment status:   This recruitment process is for a Pool which is valid for 12 months.
Location :   WA Museum - Boola Bardip
Contact name:   Henry Slade, Visitor Services Supervisor - Operations, on 0434 845 618
Contact email:   Not supplied yet.

About us

The Western Australian Museum is a vibrant centre of inspiration, learning and enjoyment for everyone. It preserves, documents and shares collections relating to the State’s natural and cultural heritage. It collaborates with people across Western Australia to share the stories and voices of diverse communities. It works alongside national and international organisations, contributing to global research, promoting life-long learning, and developing and hosting world-class exhibitions.

About the role

The Visitor Services Officers (VSOs) provide a welcoming environment and high-quality experience for WA Museum visitors. They help to ensure the safety of visitors and staff within the Museum, as well as the security of the Museum Collection.

About you

We are seeking dynamic, self-motivated individuals who enjoy working in a positive team environment, delivering high quality customer service.

The successful applicant will be expected to:

  • Provide a high level of visitor engagement through advanced tours and interpretive programs.
  • Process shop and admission sales.
  • Support public events and functions through either the event set-up and/or pack down, and through tours.
  • Provide a high standard of security and safety for visitors and the Museum precinct.

For more information and to apply visit: JobsWA.



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Council of Australasian Museum Directors c/o Lynley Crosswell, Museums Victoria, GPO Box 666, Melbourne VIC 3001, © CAMD 2023
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