Duties
- Provide high quality customer service to museum visitors. This includes the collection of the required entry fee, cloaking and providing information to promote current programs, exhibitions and events, and handling telephone calls.
- Deliver a range of public programs and activities, including tours, to enhance the visitor experience in coordination with other staff and Volunteers.
- Support and provide general direction to Volunteers to ensure that their role is carried out effectively and is aligned with the museum’s objectives.
- In association with other museum teams, support compliance with agency security and heritage requirements, and monitor exhibition functionality.
- Support visitor experience related duties including rostering, bookings, development of museum programs and activities, and with occasional after hours functions and events.
Eligibility
The successful applicant must be:
- An Australian Citizen
- Willing to undergo and maintain an Australian government security clearance at the baseline level
- Willing to obtain a Working with Vulnerable People registration card
Notes
The positions have a fixed roster of 56 hours (8hrs per day / 7 days per fortnight) or 49 (7hrs per day / 7 days per fortnight) including alternate weekends and some public holidays. In addition, you may occasionally be required to provide assistance after hours. As a Visitor Services Officer you will be supplied with and be required to wear the MoAD uniform.
To apply visit the MoAD website.
