Position Description
The Australian War Memorial combines a shrine, a world-class museum, and an extensive archive. Under general direction, the Volunteers Officers is responsible for the ongoing administration and weekly rostering of the volunteers who support the Memorial’s Commemoration and Visitor Engagement (C&VE) Section. These volunteers include Voluntary Guides, School Wreath Laying Ceremony Veterans and Discovery Zone volunteers. In addition, the position assists with daily routine administrative and organisational tasks to support the Visitor Services Office. More specifically, the Volunteers Officer is responsible for:
- Preparation and compilation of volunteer records and annual agreements;
- Management of rosters for voluntary guides, school wreath laying veterans and Discovery Zone volunteers;
- Daily coordination of volunteers within the galleries;
- Responding to tour related visitor enquiries and allocating volunteers to VIP and Conducted tours as appropriate;
- Verifying and reconciling payments and invoices as they relate to the volunteer budget;
- Compilation and reporting of quarterly and annual volunteer related statistics;
- Maintaining information on the volunteers webpage as it relates to C&VE volunteers;
- Providing administrative support including undertaking duties such as electronic filing, scanning, photocopying and drafting briefs and replies to straightforward queries;
- Assist with the compilation and delivery of the voluntary guide annual training program;
- Coordination and delivery of the Annual Volunteers Awards function; and
- Liaison with managers and supervisors across the Memorial and external stakeholders.
The Australian War Memorial – Where else in the world can you work in a multi-award-winning institution, among such an extraordinary collection of national treasures, housed in the nation’s most revered commemorative site? The Australian War Memorial really is an exciting and innovative place to work.
For more information and to apply please refer to https://www.awm.gov.au/employment/
NOTE:
- Applications must be complete and submitted as indicated on the Memorial website
- Applications must be submitted by 5pm (AEST) on Monday, 22 February 2016
