About this role
ACMI is Australia’s national museum of screen culture. Based in Melbourne/*Naarm, it is a place for our communities to navigate the universe of film, TV, videogames and art with us. ACMI celebrates the wonder and power of the screen culture – fostering the next generation of makers, players and watchers. ACMI’s vibrant calendar of exhibitions, screenings, commissions, festivals, and industry and education programs – both in-venue and online – explore the stories, technologies and creators that make our shared screen culture.
In April 2023, ACMI will open our Melbourne Winter Masterpiece Goddess. Through iconic stories, characters and moments from over 120 years of moving image history Goddess celebrates the women who shaped their own roles, took creative control and fought a system that tried to exploit them. Goddess brings opportunities for you to join ACMI’s Visitor Experience (VX) team on a casual basis in one of the following specialist workgroups.
- VX Guide – Exhibition: in this role you will perform gallery invigilation, deliver talks, tours and introductions to visiting groups as required.
- VX Guide – Retail: in this role you will work in the ACMI Shop responding to customer enquiries (in person, online and over the phone), merchandising product and carrying out stock control.
ACMI’s VX Guides provide a consistently exceptional visitor experience and may also be required to work in other areas of VX operations outside of their specialty.
Our ideal team member will have experience in delivering high quality customer service within a museum/gallery context, with a focus on one or more of the three specialist areas detailed above. You will have strong communication and interpersonal skills, with the ability to engage visitors by presenting a working knowledge of exhibition concepts to enhance their experience. If you are a motivated team player, who thrives in an environment of high visitor volumes, then this is the role for you.
If successful, you can expect to become part of a talented, committed and creative team of people with a passion for screen culture. This casual Grade 2 role is offered with a casual hourly rate of $35.47 plus super and allowances. ACMI is looking for flexible team members who are available to work weekdays, weekends and/or evenings. A current Victorian Working with Children Check is required for successful applicants.
To apply follow the online application process, submit your resume and a brief video (2 minutes or less) introducing yourself, outlining why you’re interested in the role and why you consider yourself a strong candidate. Include the link for your video in the online application form (we recommend using the video sharing platform loom.com to create this).
Applications close: Sunday 12 February 2023 at 11:59pm.
Please note interviews will be held on Thursday 23 and Friday 24 February 2023 via zoom.
ACMI is a child safe workplace and actively promotes the safety, wellbeing and inclusion of all children from all backgrounds. ACMI is an equal opportunity employer, committed to building an inclusive workplace that supports diverse thinking and innovation. ACMI encourages applications from First Nations People, people of culturally diverse backgrounds, people with disabilities, people from the LGBTIQA+ community and all sectors of the community. Please contact us at [email protected] or 03 8663 2200 to discuss making adjustments to the recruitment process for your accessibility requirements. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
*Naarm is the traditional Aboriginal name for Melbourne which encompasses the traditional lands of the Kulin Nation, a collective of five Aboriginal language groups, the Wurundjeri, Boon Wurrung, Wathaurrung, Taungurung and Dja Dja Wurrung.
