Centre Experiences, APS Level 5 and 6 – Questacon

About the department
The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive economy. Our work builds on Australia’s existing strengths, supports businesses to grow, and drives new opportunities for long-term productivity growth and prosperity. The success of the department helps Australia recover from the economic consequences of COVID‑19 and adapt to its ongoing effects. Through our work, we support the government’s economic recovery plan and help to deliver a better future for all Australians.

About Questacon
Questacon – The National Science and Technology Centre is a division of the Australian Government Department of Industry, Science and Resources. Our Vision is “a better future for all Australians through engagement with science, technology and innovation.” We deliver on that vision through our Mission “to excite and motivate people through inspirational learning experiences”. Science communication is at the heart of what we do.

About the section
Questacon’s Centres Experience section is responsible for managing the Questacon Centre ensuring all visitors have great experiences. The section also has responsibility for developing connections with visitors, school groups and members that promote and encourage more audiences to visit and engage with Questacon as a whole. The team comprises of various functions including, Visitor Experiences, Events, Retail, Memberships, Tourism and Group Bookings. These teams maximise day to day operations and drive new business opportunities so more visitors can engage with Questacon.

Questacon thrives on collaboration and performs best when working effectively across the organisation, developing connections and supporting teams in the development and delivery of engagement activities across a range of different audiences and channels.

Our ideal candidate
We are looking for motivated, dynamic and responsive people to join our team. Our people are passionate, professional and authentic, demonstrating the best values of the APS and global museum sector.

What you will do
Questacon is looking for multiple APS Level 5 and APS Level 6 staff to support the operational outcomes of our organisation in the two teams that form the Centre Experience section.

For full details on the skills and requirements for each level, please visit: Externally Advertised Vacancies (industry.gov.au)

Eligibility
The successful applicants of these roles are required to hold and maintain a valid ACT Working with Vulnerable People (WWVP) card.

To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes
This recruitment process is being used to fill ongoing and non-ongoing vacancies at the APS 6 and 5 Levels, including part-time opportunities. Merit pools may be established to fill future ongoing and non-ongoing vacancies should they become available within 18 months from the date advertised in the Gazette.

Non-ongoing opportunities may be offered for an initial period of up to 18 months with the possibility of extension (maximum 3 years).

The department offers flexible work opportunities for many roles, however some of the opportunities identified above have place-based requirements. You will work within the scope of the Department’s Enterprise Agreement and other policies. Outside of the usual pattern or work, some of these roles may require some after-hours or weekend work and may involve some interstate and international travel as required.

Please reach out to the contact officer to discuss this further.

Please refer to our Applying for a position information for information on how to apply.