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Information Technology Support Officer – QM

Provide first and second level service desk and system support, maintenance and deployment of IT equipment and software for Queensland Museum staff across multiple sites, including first point of contact for response and resolution of desktop infrastructure and application issues. Key responsibilities: Provide 1st and 2nd level support to the IT team in resolving technical […]

Information Technology Support Officer – QM

KEY RESPONSIBILITIES Provide 1st and 2nd level support to the IT team in resolving technical problems and provide professional, responsive, timely and effective assistance to clients across a range of ICT related incidents and tasks, by phone, onsite and email. Effectively deal with customer requests through to completion by providing proactive client communications, regular liaison […]