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We are looking for a collaborative and authentic Visitor Services Coordinator who is excited to join a leading NSW Government Executive Agency as we embark on a period of change and expansion. You will be joining a professional and dynamic team that is focused on delivering high quality results and services.

What the opportunity is: 

What we do

Museums of History NSW (MHNSW) is the first cultural institution in the state with history as its core mandate. MHNSW provides public access to government archives, objects, materials, buildings, places and stories that shape the historic, social, political and cultural identity of NSW.  As a custodian and storyteller, MHNSW is committed to preserving and presenting our state’s unique history and bringing its stories to life through diverse voices and viewpoints. We place history before us not behind us, making it immersive, discoverable and relevant through interpretation, exhibitions, public programs and online resources.

MHNSW brings together the museums, historic houses and associated collections previously in the care of Sydney Living Museums with the vast collection of more than 13 million items held by the former NSW State Archives. This includes one of the world’s most complete and important collections documenting colonisation.

Alongside Museums of History NSW is the State Records Authority NSW (SRANSW) which focuses on record keeping standards, regulation, advice, education and policy.

We have an exciting opportunity for you to join us at MHNSW as we write the future of history!

What you’ll do with us
This role will manage City Museums Portfolio’s Visitor Services Team to ensure the delivery of high quality and inspiring visitor experiences within the Portfolio and coordinate the visitor services activities to continually improve visitor experience and enhance the development of audience engagement strategies and projects across Museums of History NSW.

What you need to do to apply 
To apply you will need to submit the following:

Also note:

Diversity and Flexible Working
We are expert keepers and tellers of history, and its many stories, peoples, and cultures.  We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.

What the essential requirements of the role are

For more information and to apply visit: JobsNSW.